Asking for help when things get tough is the bravest thing you can do. At On Call Hope™, we’re here for you 24/7, ready to help you navigate these challenging moments. Your feelings are valid, your struggles are real, and your mental health matters. Let us be your lifeline.

CRISIS: Urgent Therapist Connect

Healing Begins Today January 1, 2024

UNIVERSITIES/COLLEGES

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The call for qualified, well-trained therapists is louder than ever. At On Call Hope, we are committed to not only answering that call but empowering the next generation of mental health professionals to do so as well.

Hope Helper Internship Program (HHIP) for Undergraduates

The Hope Helper Internship Program (HHIP) is an initiative by On Call Hope designed to bridge the academic and practical worlds for undergraduate students in the mental health field. The program enables aspiring therapists to earn the requisite hours necessary for licensure and equips them with the real-world experience crucial for their professional development, all while ensuring they are fairly compensated for their time and effort. This unique approach helps transform the conventional pathway into the mental health profession, making it more accessible and rewarding for aspiring therapists.

Program Structure for Interns:

Comprehensive Coverage

The internship covers all therapy types, not just Marriage and Family Therapy (MFT), with the exception of clinical therapies or those that require a facility.

Confidentiality and Technological Literacy

Interns must respect client confidentiality throughout the therapy process and exhibit basic competency with relevant technology (smartphones, apps, etc.), as On Call Hope is a digital platform.

Supervisor Feedback

Supervisors play a critical role in the development of the interns by providing regular feedback on their performance.

Path to Supervision

The program supports interns in their journey to becoming licensed therapists and provides an opportunity for them to return as salaried supervisors once licensed. This fosters a community of continuous growth and learning.

Flexibility and Commitment

Interns and supervisors are required to log a minimum of six hours per day, but these hours do not need to be consecutive, allowing flexibility to accommodate individual needs and obligations. Additionally, two on-call overnight shifts per month are mandatory, one dedicated to the On Call Hope suicide hotline and the other to the general public.

Competitive Compensation

Interns start at a wage that is 15% above the minimum wage. Each year, they are eligible for a salary review based on their performance, which is assessed through a supervisor rating system. The rating system, on a scale of 1-5, enables supervisors to grade the interns’ work. This rating contributes to the calculation of the wage increase percentage until the salary reaches 15% over the state average for supervising therapists.

The HHIP is designed to support the professional growth of interns while ensuring they are adequately compensated and evaluated, ultimately contributing

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How the On Call Hope App Works for Patients

For patients, the On Call Hope app serves as a lifeline, providing immediate access to mental health support at the click of a button. Here’s what it looks like for patients:

User-Friendly Interface

The app is designed to be easily navigable for all users, regardless of their tech-savviness. From the moment you open the app, clear prompts guide you to the support you need.

Immediate Connection

Patients can instantly connect with therapists or intern therapists, eliminating the long waits often associated with traditional mental health services.

Diverse Support

The app offers support for a wide range of mental health issues, not limited to Marriage and Family Therapy (MFT).

Confidential and Secure

Maintaining patient confidentiality is of utmost importance. The app ensures that all communications between patients and therapists are secure and confidential.

24/7 Availability

Recognizing that mental health crises can occur at any time, the app provides around-the-clock support.

In essence, the On Call Hope app provides patients with instant, secure, and comprehensive mental health support, anytime, anywhere.
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Program Prerequisites

To ensure that participants in the Hope Helper Internship Program (HHIP) are well-equipped to excel, we require applicants to fulfill the following prerequisites:

Current Enrollment

Candidates must be actively enrolled in a psychology-related program (e.g., clinical psychology, counseling, marriage and family therapy) at the undergraduate or graduate level.

Commitment to Practicum Hours

Applicants must be willing and able to fulfill the necessary practicum hours as required by their respective academic programs.

Academic Excellenc

Candidates should demonstrate excellent academic performance, indicative of their commitment and suitability to the rigorous nature of our program.

Emotional Intelligence

Aspiring therapists must possess strong empathy, compassion, and understanding – fundamental qualities for fostering effective therapeutic relationships.

Professional and Ethical Standards

Adherence to the professional and ethical standards dictated by respective educational institutions and regulatory bodies is mandatory.

Technological Literacy

Given that On Call Hope operates as a digital platform, basic competency with relevant technology (smartphones, apps, etc.) is essential.

Availability

Candidates should be committed to the diverse needs of our users by ensuring availability for on-call duties, as per our platform’s guidelines. This flexible approach to mental health support is a hallmark of our service.

  • As part of our community, interns and supervisors must log a minimum of six hours per day. This commitment doesn’t necessitate consecutive hours, allowing the flexibility to shape the workday around individual needs and obligations.
  • Interns and supervisors must perform two on-call overnight shifts per month. One overnight shift serves On Call Hope’s suicide hotline, providing crucial immediate help to clients in need. The other overnight shift is dedicated to the general public, ensuring we are always there for anyone needing our services.
Applicants fulfilling these prerequisites will be well-positioned to maximize the benefits offered by the HHIP and contribute meaningfully to the On Call Hope community.
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