Asking for help when things get tough is the bravest thing you can do. At On Call Hope™, we’re here for you 24/7, ready to help you navigate these challenging moments. Your feelings are valid, your struggles are real, and your mental health matters. Let us be your lifeline.

CRISIS: Urgent Therapist Connect

Healing Begins Today January 1, 2024

About

Mission Statement

Our mission is to deliver free, personalized teletherapy on demand, placing special emphasis on the needs of middle-class individuals, veterans, K-12 students, and newlyweds. We’re driven by a single goal: to reignite our society’s spark of hope by making mental health care accessible and relevant, one person at a time.

How to Get Started

App is Coming Soon

Search for “On Call Hope” in your device’s app store (Google Play Store for Android, Apple App Store for iOS). Click ‘Install’ or ‘Get’ to App is Coming Soon.

Create an Account

Open the app and select ‘Create Account’. You’ll need a unique code provided by On Call Hope to complete this step. Fill in the required fields including your name, email, and a secure password. Agree to the terms and conditions to proceed.

Personal Information Setup

Next, you’ll be asked a few personal questions. This helps us match you with a therapist who can best serve your needs.

What We Do

Here at On Call Hope, we serve as a lifeline for individuals in need of immediate and reliable mental health support. Our platform connects users with a network of professional therapists and dedicated intern therapists, available around the clock to lend an ear, provide guidance, and offer hope.

We cater to a diverse audience, including K-12 students, veterans, newlyweds, and small business employees. Through our app, we aim to make the process of seeking help as straightforward as possible – users can simply fill out a brief questionnaire to be matched with a compatible therapist based on their specific needs.

But we’re not just about one-on-one counseling. Our platform also serves as an invaluable resource hub, featuring informative articles, exercises, and meditative videos designed to help users understand and manage various mental health conditions, from depression and anxiety to PTSD and trauma.

Moreover, we’re dedicated to nurturing the next generation of therapists. We offer a paid internship program, the Hope Helper Internship Program, for aspiring therapists to complete their licensure requirements while gaining invaluable real-world experience. Once licensed, these therapists are invited back to supervise the interns, fostering a community of continuous growth and learning.

In essence, On Call Hope is not just an app, but a beacon of light in times of darkness – a space where therapy seekers can find hope, and aspiring therapists can hone their skills and fulfill their passion for helping others.

Philosophy

At On Call Hope, we believe in the value of mental health. We stand for accessibility, understanding, and hope. Our philosophy is centered around the idea that everyone, regardless of their circumstance, deserves access to quality mental health care. We see the untapped potential in connecting therapy seekers with aspiring therapists, providing an avenue for growth for both parties. We are committed to transparency, empathy, and professionalism, ensuring an open, honest platform that serves as a safe haven for individuals grappling with life’s challenges. Through our actions, we aim to dismantle the barriers to mental health care, fostering a future where everyone can access the support they need, when they need it.

Seeking Therapy

Accessing Help

Click on the ‘Seek Help’ button on the home page. You will be presented with a list of conditions like PTSD, trauma, depression, and anxiety. Select the one(s) that best align with your feelings.

Self-Assessment Quiz

You will be prompted to take a short self-assessment quiz. This helps us understand where you’re at and where you need to go in terms of therapy.

Matching with a Therapist

Based on your quiz results and personal profile, our system will match you with a suitable therapist or intern therapist, known as a ‘Hope Helper’.

Entering the Waiting Room

You will be directed to the virtual waiting room. Here, you can watch videos or participate in exercises like meditation and breathing exercises to help you prepare for the session.

Beginning Your Session

Once your Hope Helper is ready, you will be notified to start your session. During your session, you can speak freely about your feelings and concerns.

For Hope Helpers (Interns and Therapists)

Signing Up

After creating an account, select ‘Hope Helper’ to join as an intern or therapist. Follow the prompts to complete your profile.

Matching with Clients

You will receive a notification when a client matches with your profile. You can review their information before accepting the match.

Providing Support

Conduct your session through the app’s secure, encrypted video or chat features. After each session, you can document notes on the session for your reference and supervision.

On Call Hope is designed to make therapy and mental health support more accessible and immediate. However, it does not replace emergency medical care. Always contact your local emergency services if you or someone you know is in immediate danger.

Crisis Help

If you or someone you know is in immediate danger, call 911.
If it is a mental health emergency that does not require urgent medical intervention, click here for immediate help.